Support

Watch how-to videos, explore FAQs, or submit a service request to our customer service team. We’re here to help.

Maintenance Tips

Once your windows are installed, you'll want to care for them so they look great for years to come.
Dealing with Seal Failure

Windows that appear foggy may be suffering from seal failure. Learn what causes this issue and how you can fix it.
How to Fix Dropping Windows

Fixing a window that won't stay up is easy and only requires a screwdriver.
How to Operate Single-Hung or Double-Hung Windows

Learn how to operate your new single-hung or double-hung windows.
How to Operate Sliding Windows

Learn how to operate your new sliding windows.
How to Control Condensation

Do you have condensation on your windows? Find out why, and learn how to control indoor humidity in this video.

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